Hansler Electric Motors strive to have the best Customer care within the industry, we believe in the best services & support to customers, before, during and after the purchase of any of our product(s). By providing the highest levels of service or support we can ensure that our equipment meets and exceeds our customer’s expectations.
As part of our after sales support, we offer customers a state of the art Hansler repair facility, with an experienced after sales service team, available 24 hours a day, 7 days a week.
Our support packages include:
- 24 hours after sales service
- Extended 3 year warranty ( on request )
- Access to Hansler Electrical / Mechanical / Rewind engineers to help aid customer trouble shooting onsite.
- Localised technical support teams.
- Short lead times for replacement hansler equipment IE1, IE2 or IE3 ( even obsolete products)
- Substantial stock holdings of product and parts including fans, end shields, rail caps, bearings etc.
- Preventative maintenance and repairs; at Hansler Electric Motors we can assist the customer in creating a structured maintenance program to avoid costly downtime.